**Job Duties**- Ensure that all revenue is billed and accounted for and minimize the need to accrue revenue;- Maintain excellent rapport with customers and agents and resolve any disputes in a timely manner;- Monitor customer contacts to ensure that billing is in conformance with customer requirements.This includes understanding customer portals;- Verifies validity of account discrepancies by obtaining and investigating information from customer sales, customer service departments, collections, and customers.
- Participate in department projects and actively assist and drive quality improvements, processes, and initiatives.
- Monthly billing/receivables close process to ensure timely process completion according to department deadlines.
- Special projects as needed and other duties as assigned.
- Analyze and verify invoice preparation documents, purchase orders, packing slips, BOL, and Tally Sheets.
- Ability to produce, and ensure, accuracy in invoicing and cred...