Lead innovative solutions as a ServiceNow Technical Architect within a top global tech firm. Drive transformative projects by shaping and implementing scalable ServiceNow architectures.
Join a high-performing team focused on digital transformation across multiple industries. This role combines technical architecture and strategic design while fostering client engagement. You will provide guidance and leadership within a robust solutions framework encompassing ITSM and ITOM modules.
Key Responsibilities:
• Design ServiceNow platform architecture to meet business needs
• Lead implementation of ITSM and ITOM modules
• Own areas like CMDB, Discovery, and Service Mapping
• Define integration strategies with REST/SOAP APIs
• Facilitate workshops and discovery sessions with clients
Requirements:
• Proven experience as a ServiceNow Architect or Technical Architect
• Expertise in ITSM and ITOM delivery
• Strong knowledge of Incident, Problem, Change processes