Your responsibilities: Define and maintain a scalable, future-ready ServiceNow architecture for global environments.
The following information provides an overview of the skills, qualities, and qualifications needed for this role.
Lead architecture/design workshops, gap analysis, and provide technical governance.
Drive implementation of ServiceNow modules across ITSM Pro, ITOM, ITAM, HRSD, IRM, and Financial Planning.
Integrate ServiceNow with Active Directory, observability tools, and other enterprise systems.
Establish and enforce platform governance, design standards, and release management processes.
Ensure compliance with GDPR, cybersecurity policies, and audit requirements.
Drive innovation through AI, predictive intelligence, automation, and low-code/no-code capabilities.
Support Lighthouse implementations as scalable models for global rollouts.
Collaborate with SIAM, OCM, and IT business units to drive adoption and maturity uplift. xehkeey
Lead de...