Role Overview
The Service Now Technical Architect is responsible for the overall technical design, architecture, and governance of the enterprise Service Now platform. In this role, you will bridge the gap between business requirements and technical execution, designing scalable, secure, and high-performing solutions that align with Service Now best practices. You will serve as the primary technical advisor to stakeholders, establish engineering standards, lead complex integrations, and mentor a team of developers and administrators to maximize the ROI of our Service Now investment.
Key Responsibilities
1. Solution Design & Architecture
- Lead the architectural design and roadmap for the enterprise Service Now platform, ensuring scalability, security, and platform health.
- Translate complex functional business requirements into robust technical specifications, definitions, and high-level designs.
- Evaluate new features and capabilities in upcoming Service Now releas...