Software Resources has an immediate, direct hire job opportunity for a ServiceNow Staff Engineer II. On-site 4 days per week, Remote on Fridays. Can be located in Phoenix, AZ, Irving/Dallas, TX or Westerville/Columbus, OH.



What you'll do:

As a Staff Engineer II, you'll lead strategic planning for technical solutions, design reliable engineering practices, and maintain technical documentation. Your focus will be on IT Service Management (ITSM), IT Asset Management (ITAM), IT Operations Management (ITOM), and Configuration Management Database (CMDB).

• IT Service Management (ITSM): You will develop, configure, and maintain ServiceNow ITSM applications to streamline and optimize service delivery processes. This includes incident, problem, change, and request management modules. Enhancing user experience and ensuring seamless integration with other IT tools will be...