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ServiceNow ITSM Lead Developer

Apptoza Inc. | toronto, Canada | Posted May 25, 2026

Position Overview

Become a ServiceNow ITSM Lead Developer and design impactful solutions that enhance IT services across enterprise settings. Your development expertise and leadership will be key to success.
In this role, you will apply your 6-8 years of experience to oversee the implementation and delivery of ServiceNow capabilities. You’ll work on various platforms like ITSM and the Now Platform while guiding teams and coaching colleagues in an Agile environment.
Key Responsibilities:
• Develop and deploy scalable ServiceNow solutions
• Create and configure components like UI Policies and Notifications
• Support integrations with enterprise systems
• Guide teams in Agile delivery and testing
• Lead Service Portal implementations using AngularJS
Requirements:
• 6-8 years in ServiceNow development
• Minimum of 2 full ITSM implementations
• Strong knowledge of integration methods
• Proficient in REST and Agile delivery
• Excellent communication and teamwork skills

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