About the Role
We are seeking an experienced
ServiceNow ITSM Consultant
to implement and support
IT Service Management (ITSM)
solutions on the ServiceNow platform. The role requires strong expertise in ITSM modules, platform configuration, and delivering scalable solutions aligned with business requirements and best practices. Key Responsibilities
Implement and support
ITSM modules
on the ServiceNow platform Configure and manage
Incident, Problem, Change, Knowledge, and Service Catalog modules Maintain and enhance
Configuration Management Database (CMDB) Develop and configure workflows, business rules, and client scripts Integrate ServiceNow with external systems and tools Gather business requirements and translate them into scalable technical solutions Ensure adherence to
ITIL processes
and ServiceNow best practices Requirements
Experience:
Minimum 4+ years of relevant experience Employment Type:
Permanent Work Mode:
Onsite Location:
...