We are seeking a skilled ServiceNow professional with strong experience in IT Operations and Asset Management to support and enhance enterprise service management capabilities. The role involves working across ITSM, ITOM, ITAM, EAM, and FSM modules to ensure efficient service delivery, asset lifecycle optimization, and operational stability. Key Responsibilities 1. IT Service Management (ITSM) Support and enhance ITSM processes including Incident, Problem, Change, Knowledge, and Configuration Management (CMDB) Ensure data integrity, governance, and continuous improvement of CMDB Collaborate with teams to streamline service workflows and improve service delivery 2. IT Operations Management (ITOM) Manage and support ITOM modules including Discovery, Service Mapping, Event Management, and Cloud Management Ensure accurate infrastructure visibility and service mapping Monitor events and automate incident creation and resolution workflows 3. IT Asset Management (ITAM) Manage lifecycle of har...