About the Role
We are seeking an experienced
ServiceNow FSM Consultant
to implement and support
Field Service Management (FSM)
solutions on the ServiceNow platform. The role requires strong expertise in field service operations, workflow automation, and platform customization to support efficient service delivery and operational excellence. Key Responsibilities
Implement and support
Field Service Management (FSM)
solutions on ServiceNow Manage
work order processes , including dispatching and scheduling activities Configure and optimize
mobile agent workflows
and field service operations Support task management and execution by field service agents Configure workflows, integrations, and platform customizations based on business requirements Collaborate with stakeholders to translate operational needs into system solutions Ensure alignment with
ITIL processes
and field service best practices Requirements
Experience:
Minimum 4+ years of relevan...