Job Title: Service Now Developer/Implementer/Business Analyst

Location: Johannesburg, South Africa Overview:

We are seeking highly skilled and experienced professionals with over 3 years of experience in Service Now, particularly with expertise in Telecom Service Operations Management (TSOM). This role is for developers, implementers, and business analysts who are eager to contribute to the design, development, and implementation of Service Now solutions in the telecom industry.

Key Responsibilities: Service Now Development and Implementation: Develop and implement Service Now solutions to meet business requirements. Configure Service Now modules such as Incident, Problem, Change, Asset, and CMDB. Collaborate with stakeholders to design and deliver effective Service Now solutions. Telecom Service Operations Management (TSOM): Implement TSOM use cases, including integration with telecom network management tools. Develop and optimize workflows for managing te...