**Job Family** **:**

SAAS/PAAS/Cloud Application Development

**Travel Required** **:**

Up to 10%

**Clearance Required** **:**

Ability to Obtain Public Trust

**What You Will Do:**

+ Support the development and implementation of ServiceNow HRSD solutions by assisting in translating business requirements into technical designs.
+ Configure and enhance ServiceNow applications, with a focus on HRSD capabilities such as case management, employee service center, and knowledge management.
+ Collaborate with business analysts, senior developers, and architects to deliver solutions aligned with requirements and platform best practices.
+ Develop and maintain ServiceNow components, including workflows, forms, catalogs, and integrations under guidance from senior team members.
+ Assist in troubleshooting and resolving technical issues, including debugging and fixing defects.
+ Participate in testing activities, includ...