Key Responsibilities: . Support
ITSM
processes including Incident, Problem, Change, Knowledge, and Configuration Management (CMDB) . Manage and enhance
Enterprise Asset Management (EAM)
capabilities such as asset portfolio management, RFID implementation, lifecycle management, maintenance planning, and workflow automation . Support
Field Service Management (FSM)
, including field agent management and task execution tracking . Manage
IT Asset Management (ITAM)
for both hardware and software assets . Support
IT Operations Management (ITOM)
functions, including Discovery, Service Mapping, Event Management, and Cloud Management . Collaborate with stakeholders to gather requirements, optimize workflows, and ensure operational stability Experience & Contract: .
Total Experience:
7+ years overall .
ServiceNow Experience:
Up to 4 years .
Contract Duration:
Upto 2 years