Hiring: ServiceNow Competency Lead
Location: Chennai
Work Mode: Hybrid
We are looking for a dynamic and experienced

ServiceNow Competency Lead

to drive and scale our ServiceNow practice. This role is pivotal in shaping capability strategy, ensuring delivery excellence, and building a high-performing team while acting as the key bridge between business, delivery, and partner ecosystems.

Key Responsibilities
Define and execute the

ServiceNow competency strategy

aligned with business goals and market demand.
Build, grow, and retain a

high-performing ServiceNow practice

(hiring, upskilling, certifications, career development).
Ensure

delivery excellence

across projects and managed services through governance, architecture reviews, and quality controls.
Collaborate with

sales, delivery, and account teams

to identify cross-sell/upsell opportunities and onboard new clients.<...