ServiceNow Architect wanted with Telecommunications experience to work on a project implementing a new TSM module.

You will be working across ServiceNow Telecommunications Service Management (TSM) and involved in the architecture and end-to-end solutions within the ServiceNow TSM module, aligning with ITOM, ITIL, and CMDB/CSDM standards. Translating business requirements into technical blueprints, overseeing development teams to implement scalable, automated telecom operations, including network inventory, service assurance, and OSS/BSS integrations.

* Hybrid work in London

* OUTSIDE IR35 / £500 - £600 per day

* 6 months contract with extension (long-term project)

Key Responsibilities

* Architecture & Design: Define the technical roadmap, architecture, and design for TSM modules (service life-cycle management, order management, network inventory).

* Implementation & Integration: Architect complex integrations with BSS/O...