Job Summary
We are seeking a

strong and seasoned ServiceNow Architect

with deep expertise in

AI-driven capabilities within the ServiceNow ecosystem . The ideal candidate will have extensive hands-on experience in architecting and implementing advanced solutions leveraging

Now Assist, Virtual Agent, Agentic AI, Predictive Intelligence, Task Intelligence, and AI Control Tower (AICT) .
This role requires strategic thinking, strong technical leadership, and the ability to design scalable, intelligent ServiceNow solutions aligned with enterprise architecture standards.
Key Responsibilities
Lead end-to-end architecture and design of ServiceNow platform solutions.
Architect and implement AI-powered capabilities including:
Now Assist
Virtual Agent (Now Assist VA)
Agentic AI
Predictive Intelligence
Task Intelligence
AI Control Tower
Define AI governance, model lifecycle management, and responsible AI implementation strategi...