Duties and Responsibilities

. Carries out inspections, repairs and servicing as assigned by the Service Manager.

. Provide after sales customer service including customer contact, repair evaluations, safety, replacement parts and documentation.

. Address and troubleshoot client's problems e.g. breakdowns, onsite or remotely.

. Service and repair onsite independently with minimal supervision.

. Communicate and liaise with clients.

. Travel locally and overseas to clients' requested sites at short notice on boats or helicopters.

. Prepare service reports and records all information and findings gathered while carrying out the task on/offsite.

. Records time spent with brief description of work carried out on a day to day basis as well on the standard Service Engineer Time Sheet.

. Ensure that all documents are signed and copy kept for invoicing purposes.

. Attend train...