Deliver best-in-class service to our customers 

Logging in tools, assessing, and repairing tools 

Follow standardize repair process 

Prioritize in-branch repairs 

Conduct warranty assessments and instant tool replacements 

Meet productivity targets 

Provide support to different departments and roles.

Continuously develop and maintain a strong product knowledge 

Other duties as required

High school diploma or equivalent

Must possess mechanical aptitude and demonstrate repair experience 

Strong computer skills

Highly organized and strong communication skills 

Team-oriented and be capable of working independently 

Overtime can be expected during busy times 

Result focused, goal driven, and deliver re...