Service Support Administrator

Location: Bromsgrove
Pay Rate: £13.74 per hour
Contract Length: 12–18 Months
Hours: Monday to Friday, 09:00 – 17:00

About the Role

We are seeking a proactive and customer-focused Service Support Administrator to join our team in Redditch. This role is pivotal in supporting both customers and internal teams throughout the customer journey, ensuring a high standard of service is delivered at every stage.

The successful candidate will play a key role in managing customer returns, resolving invoice queries, providing financial administrative support, and assisting with a range of service and contract administration activities. Working closely with the CCS team, you will help maintain excellent customer relationships while supporting efficient business operations and cash flow management.

Key Responsibilities

• Provide administrative support to t...