Service Specialist

We are looking for a Service Specialist. As a Service Specialist, you will be responsible for providing excellent customer service to our clients and Advisors. You will be a key part of the Canada Life Workplace Benefits & Retirement team, working with sales and service roles across multiple offices to achieve common goals, and delight our customers. This role is located in Calgary, Alberta.

What You Will Do

• Manage and maintain Group Life and Health benefits plans for assigned clients, including amendment applications
• Participate in employee educational sessions
• Review contracts and employee booklets, and provide interpretation of contract wording to clients and advisors
• Meet with clients and advisors on a regular basis to review and discuss product updates as well as administrative and claims procedures
• Assist with training clients on administration of their benefit plans, including the ...