The Role: Service Order Management Coordinator

Overview

The key responsibilities of the Field Service Order Management Coordinator are to ensure Service Orders & Contracts are well created and booked according to Customer’s Purchase Orders. Ensuring all relevant detailed information is correctly recorded to allow the field service execution team to properly implement the service delivery. For Flow business (transactional, simple orders not requiring a project engineer), the FS Order Management coordinator will also execute the order (End to End cycle from order booking until order completion, including Gross Margin control).

What will you do

Review Customer’s Purchase Orders and validate the following information:

• Installed Products are eligible for services and correct
• Bill to Accounts and Installed at accounts are correct and active with payment condition (monthly, quarterly)
• PO validation pro...