Job Title

Service Optimisation Manager

Location

Asda House

Employment Type

Full time

Contract Type

Permanent

Hours Per Week

37.5

Salary

Competitive salary plus benefits

Category

Project and Program Management - SF

Closing Date

16 June 2026

As Service Optimisation Manager, you will play a critical role in driving efficiency, consistency and value across our Shared Service function in a fast‑paced retail environment. You will lead continuous improvement activity end‑to‑end, identifying opportunities to simplify processes, improve service performance, reduce cost and enhance colleague and customer experience.
Operating at the heart of the Service Centre function, you’ll balance pace with rigour, using data, insight and structured improv...