Customer Experience & Quality Lead

Location: Dublin 15

About the Role

An exciting opportunity has arisen for an experienced Customer Experience & Quality Lead to join a growing and customer-focused organisation.

This senior leadership role is responsible for driving customer experience, quality standards and cross-functional alignment across the business.

The role is ideally suited to a commercially aware leader with strong communication, organisational and people management skills who can drive proactive customer ownership and operational excellence.

Key Responsibilities

Customer Experience Leadership