What you’ll do

• Motivate, coach and train technicians to exceed time & quality standards and comply with standard repair and maintenance processes


• Staff location adequately based on skills and workload


• Responsible for R&M;, P&L; and associated costs/budget


• Lead, plan, measure and continuously improve all service and maintenance performance metrics


• Oversee parts department activities to ensure optimal customer service, technician/shops/OEC productivity and cost control


• Evaluate performance and promotability of team members


• Identify and provide necessary skills training and regular coaching


• Promote a culture of safety and discipline through leadership, exemplary personal compliance, accountability and communication


• Other duties assigned as needed

Requirements

• High School diploma required;...