Service Manager – Construction Company
Portsmouth
PERMANENT | Full Time
£55,000 - £65,000

Job Summary

The Service Manager is responsible for overseeing the company's service operations, ensuring efficient delivery of maintenance, repair, and after-sales support services for construction projects and clients. This role manages service teams, coordinates schedules, maintains high levels of customer satisfaction, and ensures compliance with company standards, safety regulations, and contractual obligations.

Key Responsibilities

Service Operations Management

* Plan, organize, and supervise all service and maintenance activities.

* Coordinate service schedules, workforce allocation, and resource planning to maximise efficiency.

* Monitor service performance and implement continuous improvement initiatives.

* Ensure timely completion of service requests, warranty work, and maintenance contracts.

Team Leadership