SUMMARY:
We are looking for an experienced Service Manager to join a leading automotive dealership in Nelspruit. The successful candidate will oversee all service operations, ensuring exceptional customer service, workshop efficiency, and team performance.
POSITION INFO:
Key Responsibilities:
- Manage daily service operations, including workshop scheduling, staff supervision, and workflow optimisation.
- Lead, mentor, and develop a high-performing service team.
- Ensure adherence to health, safety, and compliance standards.
- Drive customer satisfaction and retention through quality service delivery.
- Manage budgets, track KPIs, and monitor service department profitability.
- Liaise with clients and internal teams to ensure timely vehicle service and repair.
Requirements: - Proven experience in service management within the automotive indust...