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Sydsen | nelspruit, South-Africa | Posted June 05, 2026
Position Overview
Key Responsibilities: - Manage daily service operations, including workshop scheduling, staff supervision, and workflow optimisation.
- Lead, mentor, and develop a high-performing service team.
- Ensure adherence to health, safety, and compliance standards.
- Drive customer satisfaction and retention through quality service delivery.
- Manage budgets, track KPIs, and monitor service department profitability.
- Liaise with clients and internal teams to ensure timely vehicle service and repair.
Requirements: - Proven experience in service management within the automotive industry.
- Strong leadership and team management skills.
- Excellent customer service, communication, and problem-solving abilities.
- Knowledge of workshop operations, service standards, and automotive compliance.
- Ability to drive efficiency and meet performance targets.