Job Title: Service Manager
Location: Firestone Complete Auto Care – Canton Harmont
Overview:
Firestone Complete Auto Care is seeking a dedicated and experienced Service Manager to join our team. This position is ideal for a results-driven leader with strong customer service and automotive knowledge. The Service Manager oversees daily shop operations, manages the technician team, and ensures every customer receives top-quality service and honest recommendations.
Key Responsibilities:
- Team Leadership:
- Supervise and motivate technicians and service staff to maintain high productivity and morale.
- Coordinate daily workflow and ensure timely completion of repair and maintenance jobs.
- Sales and Customer Relations:
- Provide accurate quotes and sell recommended jobs b...