All team members are responsible for giving customers a great first impression of The Halal Guys. When a customer arrives at The Halal Guys, they must always receive a warm and sincere welcome, and as they depart, they should receive a heartfelt thank you.

Team Members should perform the following tasks with exemplary grace, thoroughness, efficiency, diligence and style:

• Understand thoroughly and articulate with enthusiasm the details of The Halal Guys’ food menu and beverages

• Anticipate what the customer wants and does not want

• Know how and when to provide what the customer needs, wants and does not yet know they want, tactfully and with confidence

• Take the extra step to turn good service into great service and make it an experience each customer will remember

• Teach and lead other members of the service team<...