Service Helpdesk Specialist – Greece & Cyprus

Job Summary

Join our team as a Service Helpdesk Specialist and play a key role in delivering exceptional customer experiences across Greece and Cyprus. In this position, you will act as the main point of contact for customer service requests and complaints, ensuring timely and effective resolution. You will coordinate field service activities, manage spare parts processes, and support After Sales Service Management (ASSM) operations, contributing directly to customer satisfaction and operational excellence.

Key Responsibilities