Pay Range: $48,000 – $56,000/year (based on experience, efficiency, and ServiceTitan proficiency)

Work Hours: Monday to Friday, 7:30 AM – 4:30 PM. Some overtime or Saturday dispatch support may be required.

Reports To: Operations Manager

Primary Job Function

The Service Dispatcher plays a central role in coordinating technician schedules, managing call flow, and maintaining communication between the service team, customers, and other departments. This role ensures accurate job creation, technician dispatching, and timely updates using ServiceTitan, while maintaining a high standard of customer service and schedule accuracy.

Key Responsibilities

• Answer incoming customer calls promptly and professionally
• Schedule and dispatch technicians based on job type, urgency, and location
• Create and update job tickets in ServiceTitan, ensuring all necessary information is included
• Coordinate return visits ...