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Service Desk Trainer

A&O Shearman | belfast, United-Kingdom | Posted June 08, 2026

Position Overview

We have an exciting opportunity for a Service Desk Trainer to join our IT team , based in A&O Shearman's Belfast Office.

Information Technology team - Belfast

The core of the global technology department's mission is to provide stable, reliable, and secure platforms and services to our partners, staff and clients and fulfil our regulatory obligations across 30+ countries. To ensure that a consistent and standardised IT service is delivered to all offices, IT is managed and led as a global function, enabling all offices to benefit from complete systems integration and economies of scale. We have around 400 technologists based predominantly in the UK, Singapore and increasingly in the US.

Deliver performant, available and consistent technology services by operating the firm's core systems and providing world‑class support across all regions and offices to enable frictionless user experiences.

What you will do

Reporting to t...

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