• Department for Health and Wellbeing – Digital Health SA – Technology & Infrastructure – Service Desk
• Salary: $89,007 to $98,991 – ASO5 – Full Time / Ongoing – Permanent
  • Multiple Positions Available (2x)

Overview:

• The Service Desk Team Leader is responsible to a Service Desk Manager, for the delivery of customer-oriented service within an efficient Service Desk to support SA Health business units. 
• The key outcome for this role is to ensure effective delivery of the operational business support activities of the Services Desk Team, including human resources, occupational health, safety, and welfare.
• The incumbent will be responsible for the delivery of effective and knowledgeable incident and service request management in accordance with policies, procedures, and service level agreements. The incumbent will be a subj...