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RecruitFirst Pte Ltd | singapore, Singapore | Posted June 05, 2026
Position Overview
What requirements you'll need to be eligible - Diploma in any relevant fields
- Prior experience in Customer Service Background/ Helpdesk Support/ Banking will be a good to have
- Good understanding of payment systems such as Cheques, Funds Transfer, Interbank GIRO, PayNow, and Cross-Border services.
- Strong communication skills, with the ability to convey information clearly and effectively to both internal (e.g. L2/L3 Tech Teams) and external stakeholders (e.g., participants, scheme owners).
- Knowledge of regulatory and compliance requirements related to payment systems is an advantage.
- Prior experience working in 24/7 operational environments is preferred
- Singaporeans only.
What you'll be doing on the job - Manage service desk operations, ensuring delivery of excellent and consistent customer service across all touch points, including emails and phone.
- Serve as the primary poin...