Service Desk Representative (Healthcare IT)
Make a Real Impact Through Technology + Patient Care

Join our team as a Service Desk Representative and play a critical role in supporting the technology that powers patient care across a global healthcare organization. From clinics and hospitals to remote providers around the world, you’ll be the first line of defense—ensuring clinicians and staff stay connected, productive, and supported every day.
In this role, you will support end users by troubleshooting hardware, software, network, and VPN issues, ensuring clinical and business operations run smoothly. Support is delivered via phone, chat, and email, with occasional onsite assistance as needed.

Key Responsibilities

+ Provide technical support via phone, chat, and email

+ Troubleshoot hardware, software, network, and VPN issues

+ Support end-user devices including laptops, desktops, mobile devices, and printers

+ Log, track...