Title: Senior Service Designer

Location: Welwyn Garden City

Work Pace type: Hybrid (1-2 days per week in Welwyn Garden City)

Duration: 06 Months (with possible extension or going into permanent)

Pay: Negotiable (Its is Inside IR35 only)

About the Role

We’re looking for a Senior Service Designer to help shape and improve end-to-end services used by millions of customers, colleagues, and partners across the UK’s largest supermarket environment.

This is a highly strategic role where you’ll connect the dots across products, channels, and teams , ensuring services work seamlessly from frontstage experiences through to backstage operations.

You’ll thrive here if you enjoy working in complex environments, influencing stakeholders, and turning ambiguity into clear, actionable direction .

What You’ll Do

• Lead service de...