Outside IR35

Pay £475 a day

3 month rolling contract

ECS Resource Group are currently working in partnership with a global managed service provider, assisting them with the search for a Service Designer on a contract basis. The successful candidate will be working with a Telecoms end client across various projects.

Key Responsibilities

Lead the design and implementation of end-to-end service models across product, network, technology and operational domains within a telecommunications environment.
Drive the creation of new operational processes and service frameworks, taking ownership from initial concept through to delivery and continuous improvement.
Define and optimise customer and operational journeys to ensure scalable, efficient and customer-centric service experiences.
Collaborate with cross-functional stakeholders including Product, Engineering, Operations, Architecture and Delivery teams to align service outcomes with business object...