At Roche you can show up as yourself—embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally.

About the role

You will join the Customer Experience, Research & Strategy team at Roche Diagnostics in Sant Cugat. The team sits at the heart of how Roche understands and designs for the people who rely on diagnostic solutions— from lab professionals to clinicians and patients. The role is a Service Design Intern, contributing to real research and design projects from day one. Working alongside senior designers and researchers, you will help map the end‑to‑end experiences of Roche’s customers, conduct user research, and explore conversational interfaces—chatbots, voice assistants, and AI‑powered agents—to better serve healthcare professionals.

What you’ll do

Researc...