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Service Delivery Manager

Globe Telecom | taguig, Philippines | Posted June 01, 2026

Position Overview

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description

Oversee and manage the shared services function within the organization. Leads a team of professionals and work collaboratively with various departments to ensure the efficient and effective delivery of shared services across the organization.

Duties And Responsibilities

Leadership and Team Management

  • Provide strategic direction and leadership to the shared services team.
  • Recruit, train, and develop team members, fostering a culture of high performance and continuous improvement.
  • Set clear goals and objectives for the team and regularly assess performance.

Process Improvement And Standardization

  • Identify opportunities to streamline and improve shared services p...

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