Service Customer Care Rep

Location:
Orlando, FL, US, 32809

**Job Posting External**

**Job Duties**

+ Process incoming calls from both Crown customers and Service Technicians
+ Dispatch technicians
+ Enter technician payroll hours
+ Process parts and service billing
+ Create daily work orders
+ Maintain records and files
+ Assist other departments as needed

**Minimum Qualifications**

+ Less than 2 years related experience
+ High school diploma or equivalent

**Preferred Qualifications**

+ Excellent phone skills
+ Good communication, organizational, math and computer skills
+ Experience with Microsoft Office
+ Leadership skills, technical experience and knowledge a plus
+ Ability to multitask