MCA, your trusted advisor for wireless communications, data, and security, is seeking an experienced **Service Coordinator** in the **Troy, MI** to support our fast-growing **Security** division.

MCA seeks team members who share our values: service, growth, teamwork, and safety. As a Military Friendly Employer, we welcome veterans, with over 250 already on board. Join us and become part of the MCA family, where we prioritize both work and enjoyment. We offer competitive compensation and benefits such as Medical, Dental, Vision, 401K, PTO, Holiday Pay, Education Incentives, and more.

**WHAT YOU WILL BE DOING:**

+ Coordinate and schedule service calls based on customer needs. Monitor and prioritize service requests to ensure timely resolution.
+ Accurately enter and manage work tickets, following established procedures. Collaborate with dispatched resource and Service Manager for the purchasing of any materials and equipment needed to fulfill service ...