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About this role
The role supports service operations by coordinating daily technician schedules, dispatching work orders, and prioritizing repairs to ensure efficient field operations. The ideal candidate communicates effectively with customers and field teams, manages scheduling and routing to meet job requirements, and assists in tracking technician productivity. This position requires strong organizational skills, attention to detail, and the ability to adapt in a fast-paced, while collaborating closely with service leadership to maintain smooth and timely service delivery.
Key Responsibilities
Schedule and dispatch technician daily work orders for repairs while ensuring scope of work and time requirements are well communicated.
Manage prioritization of repairs while optimizing technician assigned routes to align with job requirements.
Partner with Service Manager & Service Operations Lead to prepare bi-weekly technicia...