Position Specifics:

• Department:   Service Reports to:     Service Manager or Service Location Manager Supervises:    None Purpose: Assist the service manager in maintaining accurate and on-time reports and records relative to the service department’s operation within the dealership.  Responsible for selling, receiving, and delivery of parts and accessories.  In addition performs in-store customer service and stocking duties.

Responsibilities:

• Fields internal and external customer inquiries to the Service Department Promotes and sells products and/or services to meet customer needs Supplies Service Technicians with parts as required Opens work orders as directed by the Service Manager/Shop Foreman and maintains control until they a closed and invoiced Maintains the service library with current information (for example, files, bulletins, manuals, multi-media, etc.) under the di...