Service Advisor

Salary: £30,300 per annum + quarterly bonus

Hours:

* Monday to Friday: 8:00am – 5:00pm

* Alternate Saturdays: 8:00am – 12:00pm

Holiday Entitlement:

* 25 days annual leave plus Bank Holidays

The Role

We are looking for a professional and organised Service Advisor to join a busy service department. This is a customer-facing position where you will act as the key point of contact between customers and the workshop team, ensuring a smooth and efficient service experience from booking through to completion.

Key Responsibilities

* Booking vehicles into the workshop and scheduling service appointments

* Raising and processing job cards accurately

* Updating customers on vehicle progress and repair status

* Handling customer enquiries both over the phone and in person

* Producing invoices and ensuring all documentation is completed correctly

* Assisting wit...