A well-respected, long-established automotive retail group with dealerships across South Wales and the South West of England are seeking a SERVICE ADVISOR to join their modern facility at Cribbs Causeway.

The team puts customers first, with a service built on Knowledge, Value, Transparency and Trust.

About the role

The Service Advisor is the welcoming, helpful point of contact for customers booking in service and repair work—keeping them updated, explaining what’s needed in plain easy to understand detail, whilst making the whole experience as smooth as possible.

Key responsibilities

• Booking vehicles in, answering queries and keeping customers updated.
• Liaising closely with the workshop team to plan and progress jobs.
• Preparing job cards, completing related administration and invoicing.
• Explaining faults and recommendations clearly, agreeing next steps.
• Presenting an...