Our client, an expanding and progressive dealership are looking to recruit an experienced Service Advisor. This role is integral to delivering exceptional customer service and supporting our service department to meet and exceed customer expectations.

Overview of role:

The Service Advisor position demands a customer-focused individual who excels in communication and is proficient in managing service processes. This role involves acting as the main point of contact for our customers, ensuring they receive exceptional service at every stage of their journey with us.

Key Responsibilities of the Service Advisor

· Deliver exceptional customer service by understanding customer needs and expectations.

· Manage service appointment scheduling and vehicle check-in processes effectively.

· Liaise with technicians and service teams to provide accurate time estimates and repair details to customers.

· Handle customer inquiries and provide expert advi...