The Role

The Server is responsible for delivering attentive, efficient, and personalized food and beverage service, ensuring guest satisfaction throughout the dining experience. This role manages station operations, order taking, and billing with accuracy and professionalism, reflecting Mandarin Oriental’s commitment to legendary service.

Key Responsibilities

Guest Dining Experience

• Greet guests warmly and present menus, offering recommendations and guidance
• Take orders accurately and assist guests with menu selections
• Serve food and beverages according to guest needs and service standards
• Monitor guest satisfaction and respond promptly to requests or concerns
• Bid farewell to guests, encouraging repeat visits

Station Management & Service Flow

• Maintain mise en place and ensure station is stocked, tidy, and service-ready
• Ensure tables are cleared and reset in ac...