Shape retention strategies as the Director of Retention Marketing at Sephora Canada, focusing on Email, App Push, and SMS initiatives. Hybrid work format from Toronto.

As an experienced leader in retention marketing, you’ll engage with diverse teams to implement cutting-edge strategies that resonate with customers. Your role will involve crafting impactful campaigns, optimizing customer journeys, and analyzing performance metrics. Managing a dedicated team, your influence will be essential in achieving high engagement rates and customer loyalty.

Key Responsibilities: • Drive targeted retention marketing efforts across digital channels • Execute the retention calendar in sync with sales initiatives • Analyze financial performance to ensure target achievement • Develop insights-driven retention strategies for Canada • Innovate customer experience across all touchpoints

Requirements: • 8+ years in retention marketing practices • Preferred master’s degree in a re...