Drive customer growth and engagement as the Senior VP Product at Neo, located in Calgary or Toronto. Lead product vision and mentor a team to enhance the customer journey.
In this strategic leadership role, you will oversee customer acquisition, onboarding, and lifecycle marketing initiatives. Your responsibilities include shaping product execution and collaborating with cross-functional teams to ensure impactful results. The role demands strong execution focus, accountability, and systems thinking to achieve customer growth objectives.
Key Responsibilities:
• Build and scale growth engines for customer engagement
• Define comprehensive customer experiences across support and trust
• Create a long-term product vision and strategic roadmap
• Mentor and lead a high-performing team of product managers
• Collaborate with engineering, design, and marketing leadership
Requirements:
• 8–12+ years in product management, including 5+ years in leadership
• Proven ex...