Responsibilities

• Lead meetings with users, clients, product sponsors and technology to understand project requirements


• Plan and perform UX research, define IA, user journeys, and create personas


• Identify metrics and data that can support decision-making, guiding tech partners where needed to add necessary metrics


• Work closely with users, stakeholders, business analysts, product managers and development teams to brainstorm and co-create ideas, approaches, and solutions


• Perform relevant testing to validate and inform design decisions


• Create wireframes, prototypes, and high‑fidelity designs using specialist tools such as Sketch, InVision, Axure, and the Adobe suite


• Apply a positive and constructive attitude to all feedback


• Use and contribute to the approved design system


• Contribute to design standards and best practices


• Perform detailed handover to devel...