Anticipated Contract End Date/Length: October 31, 2026

Work Set Up: Hybrid

Our client in the Information Technology and Services industry is looking for a Senior User Researcher to support the design and delivery of user-centred digital services within a public sector environment. This role will focus on leading research activities across the full digital service lifecycle, from Discovery and Alpha through Beta and Live, while ensuring services are accessible, inclusive, and aligned with user needs and organisational objectives.

The ideal candidate will bring strong experience in public sector user research, human-centred design, and multidisciplinary collaboration. This individual will play a key role in translating research findings into actionable insights that inform digital service design, policy, and strategic decision-making.

What you will do:

• Conduct user research ...